RETURN & REFUND POLICY
By making a purchase from Pirate Doc CBD you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat, or cure any disease, always check with your physician before starting a hemp oil program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD. If you decide to purchase our products, you are purchasing these products with an understanding of the present status of CBD (cannabidiol) products.
All orders are fulfilled within 48 hours of purchase date, once we fulfill the order, please allow 3 to 10 business days for shipping. We will send you an email with your tracking number for the US Postal Service shipment.
GENERAL RETURNS
We offer a 30-day money-back guarantee on our products that have CBD in them. We will accept returns within 30 days of the purchase date. Please email info@piratedoccbd.com with your product information and the tracking number of the returned product. Please allow 7-10 business days to process your refund. The refund amount will be the price you paid for the product minus shipping costs.
For Pirate Doc CBD products purchased at a retail establishment, your acceptance of the terms of purchase means you agree to and understand the refund policy. Please check with the retail store where you made your purchase to learn about their return/refund policy.
Pirate Doc CBD will only accept returns and refunds from purchases made on PirateDocCBD.com and authorized at retailers, please email questions, comments, or concerns to info@piratedoccbd.com.
SHIPPING DAMAGE
We take customer satisfaction very seriously. All of our products are tested for quality and all shipments are carefully inspected before leaving our warehouse. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged products must be made within 48hrs of receipt of your package. Please contact us and provide detailed information if your product was damaged during shipping.